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Supervising
with Confidence
The role of supervisor has
changed dramatically through the evolution of the organization.
Supervising with Confidence gives supervisors practical training for
today's on-the-job challenges.
This complete workshop provides the rare
opportunity to examine skill strengths and development areas as well
as practice strategies, all in a safe learning environment.
With a unique combination of theory and experiential learning tools,
Supervising with Confidence focuses on 5 fundamental supervisory
skills. Participants get a framework for developing their
supervisory skills using a learning instrument, a hands-on game, and
small-group activities. They learn about the 5 key skills and
practice strategies within each of the skill areas: Guiding the
Work, Organizing the Work, Developing Your Staff,
Managing
Performance, and Managing Relations.
Learning Outcomes
- Differentiate
between effective and ineffective supervisors
- Understand the
role of the supervisor
- Define 5
fundamental supervisory skills
- Learn how to use
the 5 skills on the job
Theory
Supervising with Confidence is based on a model that illustrates 5
key skills a supervisor should possess:
- Guiding the Work:
Taking the direction of the organization and translating
it into actionable plans for the work group.
- Organizing the
Work: Assigning people, equipment, and tasks to meet
work goals.
- Developing Your
Staff: Actively working to increase the skill level of
each employee being supervised.
- Managing
Performance: Removing the obstacles to better
performance so employees can meet their own and the
organization’s objectives.
- Managing
Relations: Developing and maintaining good relationships
with other groups so that the supervisor’s employees and
the organization meet their goals.
The ability to balance the goals
of the organization with the needs of the work group is the common
thread that runs through all of the skill dimensions.
How It Works
The program gives participants a well-rounded learning experience,
balancing facilitator instruction with private reflection and group
interaction. Through the combination of a learning instrument; an
engaging, hands-on game; and small-group activities, participants
gain insights and practice strategies within the 5 skill areas.
Action planning follows each skill activity, so that participants
continually apply new knowledge to their current situations.
Uses for Supervising with Confidence
Supervising with Confidence is appropriate for new supervisors and
individuals with minimal to moderate supervisory experience. The
program’s flexible training design allows facilitators to present
Supervising with Confidence in one day or 2 half-days, or combine
the program with other training sessions to create an expanded
learning experience.
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![[Product Image]](images/swc_product.jpg)
