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From
Conflict to Consensus
This workshop will
ensure that any conflict in your organization is expressed
in a productive manner and viewed as a potential source for
better outcomes.
Introduction to the Workshop
After introducing the goals and agenda, a powerful
ice-breaking simulation provides participants an opportunity
to test their group-process conflict skills.
![[Product Image]](images/outback.jpg)
![[Product Image]](images/mastconflict.jpg)
Understanding
your Style: Conflict Strategies Inventory
Put your participants in touch with their own conflict
management strategies. Using ten realistic cases,
participants learn how they typically respond to conflict.
Participants finish with section by working on practical
examples of how to integrate differing goals and needs into
a common goal and joint need. The CSI measures five basic
conflict strategies: Avoiding, Smoothing, Competing,
Compromising, and Integrating.
Building a Collaborative Mental Process
It
helps to understand what programmed our mental processes.
The workshop examines
our experiences in conflict in order to examine how we
learned to deal with differences of opinion.
Practicing a Collaborative Process: Outback!
Using this well-crafted survival simulation, participants
get to practice a full range of group-process skills
including: conflict resolution, consensus decision making,
and problem solving in a safe, non-threatening environment.
Applying
the Learning: Mastering Conflict
Nothing solidifies learning like experience. Participants
learn and practice a simple technique for handling conflict
in meetings using the worksheets in this informative
article. Mastering Conflict worksheets help participants
work on preparing a discussion with conflict, having the
face-to-face meeting in a collaborative mode, and following
up in collaborative, support methods.
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